Return, Exchange & Refund Policy

RETURN & EXCHANGE POLICY

Our Dedication

At Livianie Nails, we’re committed to ensuring every customer’s experience is as radiant and flawless as our nails. Need help? 👋🏼 Reach out to us at andrea.senzawork@gmail.com

Returns & Exchanges

This is a made-to-order custom product. According to PayPal Seller Protection, custom handmade items are not eligible for return or refund unless damaged.

For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size. We kindly advise you to thoroughly review your order and choose your size according to our size guide before completing your purchase.

Your understanding of this matter is greatly appreciated. We value the trust you place in us, and we prioritize your health and safety above all.

Faulty Items:

While rare, if you happen to receive a faulty item or if there’s an oversight on our part, please reach out to us immediately. We promise to address such issues with urgency and care, handling them on a case-by-case basis to ensure your complete satisfaction.

Thank you for choosing Livianie Nails. We’re here to elevate your beauty, one nail at a time. 💅✨

If you have any further questions or require assistance, please don’t hesitate to contact us at andrea.senza@gmail.com. We are here to help you throughout the return process.