shipping policy
🌎 Worldwide Shipping
At Livianie, we’re passionate about delivering our handcrafted masterpieces to nail enthusiasts all around the world. Shipping specifics, including charges and estimated delivery times, will be clearly laid out for you during checkout. We’re thrilled to offer free shipping on all orders exceeding $50 USD.
🚚 Shipping Timeline
Keep in mind, we’re in full swing on business days, which excludes weekends and public holidays. As soon as your package begins its journey to you, you’ll receive an email with a tracking number to chart its progress.
Shipping fees and estimated delivery times will be shown at checkout. Delivery time is based on average estimates, and tracking updates may occasionally be delayed. Please don’t worry—just allow a bit of extra time. If your tracking hasn’t updated for over a week, feel free to contact andrea.senzawork@gmail.com, and we’ll promptly reach out to the shipping partner to investigate and ensure you have a smooth shopping experience.
📦 Lost or stolen item
We understand the frustration of awaiting a cherished package, only for it to go missing. While circumstances like these are beyond our control, our devoted customer service team will collaborate closely with you and the carrier office to address and resolve the issue. Your satisfaction is our priority, and we’ll make every effort to ensure a positive experience.
